Contact

How Can We Help Today?

Owned and operated by Your Luxe Destination, our team is ready to assist with orders, product questions, or design guidance.

We typically respond within 24 hours on business days
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Email
support@yourluxedestination.com
Response within 24 hours
Phone
510-227-9903
Mon to Fri, 9 AM - 5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

We offer free shipping on most orders within the Continental U.S., excluding Alaska and Hawaii. No order minimum or dollar threshold is required to qualify.

What is your return policy?

We offer 30-day returns on eligible items. Please refer to our Return Policy page for full details on conditions, timelines, and how to initiate a return.

Can I exchange an item for a different size or style?

Exchanges are handled through our returns process. Start a return for the original item and place a new order for the piece that better fits your space. Check our Return Policy for complete details.

How do I choose the right sectional sofa or dining table for my space?

We recommend measuring your room carefully and comparing those dimensions to the product specifications listed on each product page. If you need personalized guidance on sizing, materials, or configurations, feel free to contact us by email or phone.

What materials are your furniture pieces made from?

Materials vary by collection and product. Each product page includes detailed information on upholstery fabrics, frame construction, wood species, and finishes so you can make an informed decision for your home.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Order Status or Tracking
Product Questions
Returns or Exchanges
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Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Responses

We aim to reply to every inquiry within one business day so your project keeps moving forward.

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Your personal and payment information is protected with industry-standard encryption at every step.

Curated Quality

Complimentary Shipping

Free shipping on most orders within the Continental U.S., with tracking provided from dispatch to delivery.